A to Z of advice
- Energy suppliers
- Check if your energy meter is faulty
- Check if your previous energy supplier owes you money
- Check if you’re responsible for paying an energy bill
- Choosing your energy tariff
- Claim back credit from your energy supplier
- Contacting your energy supplier about a problem
- Disability discrimination when accessing services
- Find out who your gas or electricity supplier is
- Get compensation if you have a power cut
- Get help if you’re behind with your energy bills
- Grants and benefits to help you pay your energy bills
- How to read your gas or electricity meter
- How to read your smart electricity meter
- If you didn’t agree to switch energy supplier
- If you haven’t received an accurate energy bill in a while
- If you think you’ve been charged too much for your energy
- If your energy supplier has increased your direct debit payments
- If you’ve been told your energy supply will be disconnected
- Letter to switch energy supplier if you have a prepayment meter
- Move your gas or electricity meter
- Moving home – dealing with your energy supply
- Switching if you owe your energy supplier money
- Using your smart meter’s in-home display
- What your landlord can charge you for energy
- Your energy supplier has put its prices up